Help for Tenants – COVID-19

Paying Rent: Tenants are still required to pay rent. If you cannot pay your full rent, you should still pay as much of the rent as possible on time and keep any records of your payments. To be protected by the Connecticut ban on nonpayment evictions, you must keep the total amount of rent you owe below 6 months of rent. This moratorium is also scheduled to expire on May 20, 2021. More information is available on our website on the State and Federal Eviction Bans and available Rental Assistance Programs.

Applying a Portion of Your Security Deposit to Rent: Under Executive Order 10A, if you paid a security deposit that is more than one month’s rent, you can apply the portion that is more than one month’s rent toward rent that was due from March 1, 2020 through May 20, 2021. You must make this request to your landlord in writing and should keep a copy of your request.

Responding to Eviction Papers: Tenants should not ignore eviction papers, filing deadlines, or notices about remote court events. Courts are entering Default Judgments against tenants who fail to file forms on time or attend remote court events. Once a Default Judgment is entered against a tenant, the landlord can ask the court for an execution. An execution gives the landlord permission to hire a marshal to remove the tenant. Learn more about the eviction court process.

Remote Court Dates: Courts are scheduling remote trials, hearings, and mediations. Tenants should receive a notice from the court when a court date is scheduled. Tenants can also confirm if they have an upcoming court date by looking up their case on the Judicial website or contact the clerk’s office. Once on their case page, they can also sign up for email alerts about their case. If a court date is scheduled, tenants must attend either by video or phone—even if they have already given their landlord a CDC declaration. Tenant should make sure to send their email address and phone number to the email address listed on the court notice so that the court can send them a link to join the meeting via video or phone.

File a complaint with the CFPB: The Consumer Financial Protections Bureau (CFPB) is investigating complaints from tenants whose landlords file unlawful evictions that violate the moratorium. In a fact sheet released by the White House the administration explains that CFPB will monitor and investigate eviction practices to ensure that companies are complying with the law. Tenants can submit complaints to the CFPB, and learn more about their rights under the current ban on evictions.

The Federal Trade Commission says landlord must tell tenants about the CDC moratorium: the FTC issued a statement explaining that landlords have an obligation to let tenants know about the CDC moratorium before trying to evict them. “Evicting tenants in violation of the CDC, state, or local moratoria, or evicting or threatening to evict them without apprising them of their legal rights under such moratoria, may violate prohibitions against deceptive and unfair practices.”

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